Payment & Refund Policy

Welcome to Primary Carpet Cleaning . This Payment & Refund Policy applies to all house cleaning services provided through our website primCarpClean.com throughout the United States. By booking or using our services, you agree to the terms outlined below.

1. Payment Terms

Full payment for services is required at the time of booking unless otherwise agreed in writing. We accept major credit and debit cards, as well as secure online payment methods. All transactions are processed in U.S. dollars (USD).

By providing payment information, you authorize Primary Carpet Cleaning to charge the total amount for the selected services. Customers are responsible for providing accurate and valid payment details.

2. Pricing and Taxes

All prices are listed in U.S. dollars and include applicable state and federal taxes where required. Primary Carpet Cleaning reserves the right to update prices at any time; confirmed and paid bookings will not be affected.

3. Refunds

Refunds may be issued under the following conditions:

• If services were not performed as agreed due to our error.
• If a booking is canceled more than 24 hours before the scheduled service.
• If required by applicable U.S. consumer protection laws.

Refund requests must be submitted in writing to zainabweber@primcarpclean.com within 7 days of the service date. Approved refunds will be processed using the original payment method within 10–15 business days.

4. Non-Refundable Services

Payments for completed services are non-refundable unless a service failure occurred as specified above. Any additional services performed on customer request are non-refundable once completed.

5. Chargebacks

Customers are encouraged to contact us directly for billing disputes. Unauthorized chargebacks may delay resolution and may be disputed if the services were delivered correctly.

6. Dispute Resolution

Any disputes regarding payments or services must be reported within 30 days of the transaction. Primary Carpet Cleaning will address disputes in compliance with U.S. consumer protection laws to ensure fair resolution.

7. Contact Information

• Company: Primary Carpet Cleaning
• Address: 2462 1st St, Idaho Falls, ID, 83401-4474, USA
• Email: zainabweber@primcarpclean.com
• Phone: (208) 754-7547

This Payment & Refund Policy was last updated on [Date of Implementation] and may be revised periodically. Please review this page regularly for updates.